Just look at their terrible reviews..... another bully company that treats their customers like craps..... backed by Westpac of course. When I asked them for an explanation, the consultant told me that they have had a payout to another customer, and that is the reason I have to pay extra. Then they tried to offer such an insignificant amount for works that needed to be completed.Made it out like they were going to be fair and put me on hold then transferred me through to several different departments before saying that they think it was reasonable for their representa...tive to hang up on my when I chased up a series of emails and follow ups that I had sent MONTHS prior.
Now retired trying to get funds but after 3 months no funds but plenty of objections to each submission. To my surprise,i was charged $200 exit fee. I had ALREADY requested for the funds to be released! I speak to someone who said that the account was on hold still because of a transfer request??...? Since switching in 2014 my premiums have doubled. This could take up to 6 weeks to reach desired super fund. As an award winning business I am disgusted with the service from BT Financial Group. This company is beyond arrogant, they are exhibiting unethical and probably illegal behaviour.
They only pay 75% of income not the $5240.00 I have been paying premiums for.
how cool is that! We apologise for the delay in responding. A free inside look at company reviews and salaries posted anonymously by employees. Even when stock market had great days, they managed to get me lowest return possible which is fine, it only shows how bad they are at investing and know nothing about it but my main issue with them started when I decided to roll over my balance to self managed fund. Finally I give up the call and move to another super company.Something is seriously wrong with the children running the show at BT.- BT's SMSF Panorama platform, which had basic buy & sell functionality, was "upgraded". Real reviews by real company employee past and present here on seek.com.au Management all Sydney based, brush issues under the rug and silence people who have questions or concerns. The ATO appropriated the funds to your firm on May 21 . I am now looking for a new insurer, I can not afford to maintain this policy.
If you would like to discuss your case and claim, please call 132 135. Companies can't alter or remove reviews from ProductReview.com.au.Called BT to ask why their unit prices hadn't been updated for 7 days when they are meant to be updated each day. !A fund was set up for son via employer with BT what a nightmare, each time you speak to them they have lost original information or not on system, Been set up several times and each time have to call them as not in system. If you still require assistance, please call our team on 132 135.Hi Mere, apologies for the delay in responding. BT super are quick to take my money for said SCI insurance. I had requested for my account to be transferred to combine with Sun super, I had called mid April to have this sorted. I have tried calling you this PM. First week of the May. BT Financial Group (Retail Super Fund): 1.3 out of 5 stars from 147 genuine reviews on Australia's largest opinion site ProductReview.com.au.
For a client like this with who's the sole income in their household and who has high debt and little children, not having his insurances in force could really harm his family. And anytime that’s with them should do themselves a favour and switch!I have been with BT for 10 years and the performance was no different to my other super fund with another company same returns the share & money markets the last couple of years have been up and down like a bookie.Rip Off. I was expecting payment 5 business days from then as I had many emails and letters saying that BT now have my funds and have been approved for release. To the C level executives in the company, your karma of greed will unfold.
I have received a letter from them today advising my premium has again risen by nearly $70.00 extra per month. Whilst they try their best, it can be a bit subjective.There are currently no benefit reviews for this company.
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