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Reset Password. Is the exemption based on the year I was born or birth date?I would like to request for waiver of fee due to disabilities. This ePassword is generated during your initial Electronic Statement or Electronic Advice enrollment. Free your time and ease your mind with Citibank Electronic Statements and Electronic Advices. Store up to 84* months worth of Electronic Statements and 24 months worth of Electronic Advices. Is there an alternative to receive e-Statements?When will I start receiving my e-Statements if I enrol for e-Statements now?When will the fee be charged if I continue with Paper Statements?I have a Banking Statement and Credit Card statement. If you do not have an email address, an SMS notification will be sent to your registered mobile number whenever your e-Statements are ready for viewing.Yes, you will be able to view up to 7 years of your previous statements and up to 12 months of your previous advices on Citibank Online regardless of when you are enrolled.You can save or print a copy of your e-Statement and/or e-Advice by clicking on the 'save' icon or 'print' icon on the top navigation bar of the Adobe or PDF reader software.No, you will not receive any paper statements if you are enrolled for Citibank e-Statements.If you have not changed your default password, you may SMS 'STMTPASSWORD' to 72484 to receive an SMS on your default password.If you are receiving your e-Statement/e-Advice email notification without a PDF attachment but still prefer to receive these as PDF attachments, You may enroll yourself to a “7 days Payment Due Reminder” alert. Added Security Confirm your details and click User ID . Get more benefits with Citibank Online: Not only will you be able to view E-Statements/E-Advices, you'll find that doing everything else, from payments and transfers, to overseas card activation and monitoring your investment, can be so much easier.

You can save or print a copy of your Electronic Statement and/or Electronic Advice by clicking on the 'save' icon or 'print' icon on the top navigation bar of the Adobe or PDF reader software.No, you will not receive any paper statements if you are enrolled for Citibank Electronic Statements.Yes, you can amend your Electronic Statements set up.

Tips: No USER ID and Password?

We recommend that you sign up for e-Statements which are available at no cost.It's easy and makes handling your finances easier and more convenient. Here's another service to enhance your experience and provide a secured and conveniently accessible place for all your financial records. You will receive E-Statements from your next statement onwards; and E-Advices within the next 24 hours.It is important to keep your contact information updated with us as we may need to get in touch with you on important matters relating to your account. We are with you at all times and you may view your bank or credit card statements on the Citi Mobile App or Citibank Online, while your advices may be viewed or downloaded via Citibank Online. Activate your credit card. Verify the information on the confirmation screen and click on We believe it takes us in the right direction towards a greener future and a world with less global warming. Reduce Paper Clutter

Click Exemptions are subject to Citibank's discretion. If you would like to change your ePassword, you can do so instantly and easily via our internet banking platform, Citibank Online.

Get more benefits with Citibank Online: Not only will you be able to view E-Statements/E-Advices, you'll find that doing everything else, from payments and transfers, to overseas card activation and monitoring your investment, can be so much easier. Get rid of the clutter. The electronic version of your monthly statement and advices will be delivered directly to your e-mail inbox. All you need is your card or account details and mobile phone number (registered with Citibank).Ensure your preferred User ID and password meets security requirements of length and complexity. Click here to find out how to enroll to e-Statement or e-Advice. CITIGROUP.COM. Citibank.com provides information about and access to accounts and financial services provided by Citibank, N.A. After signing in to your account, click on Services > My Profile > Electronic Statements and Advices > Enroll/Edit Electronic statement to input your details.
Likewise, if the main account holder is on paper while the secondary account holder is on e-Statements, a paper statement will be sent.Yes. Select option for e-Statement via email and Citibank Online. If you do not have one, please contact your Relationship Manager or our 24-Hour CitiPhone Banking at Citi’s e-statement service helps to cut down on paper usage.


You will receive an email or SMS to inform you that your Electronic Statement or Electronic Advice is ready for viewing. Any change in password will only affect e-Statements received after such change. If the main account holder is on e-Statements, he/she will receive the statements in his/her email inbox and will be able to view the statements via Citibank Online. Click on and follow the confirmation steps to de-enroll from e-Statements.If you prefer to receive paper statements and advices rather than electronic versions, please login to Citibank Online and select , , and click .Customers who hold banking, investment, secured loan, Credit Card and Ready Credit accounts will be eligible for E-Statements.For regulatory and security purposes, some advices will continue to be sent via mail. To ensure your viewing convenience, your Citibank Electronic Statements will come in the same format as the paper statements you are used to. Here's how to enroll for E-Statements and E-Advices.We will notify you by email or SMS once you have successfully enrolled for E-Statements and/or E-Advices. Simply follow the steps below.

SMS 'Citiestmt' to 72484 (7CITI) for E-Statements ; or; Click here to login to Citibank Online and enroll for E-Statement and E-Advices.

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