Phone: In Canada & U.S.: 1-888-232-5656.
Chicago, Illinois 60603.
1-800-465-4653 in select countries outside Canada and the U.S. To use this number, dial the international calling code, then the number, followed by 0.
120 South LaSalle Street.
Common problems addressed by the customer care unit that answers calls to 800-465-4653 include Setup an account, Question, Complaint, Lower my rate and other customer service issues.
Visit You may receive a voicemail, SMS text, email or letter asking you to call one of the following numbers:When you submit a complaint, make sure you include the following details:If your problem hasn't been addressed by the relevant CIBC business or CIBC Client Care, contact the CIBC Ombudsman, who will acknowledge your complaint right away.
Our Customer Care and Sales Centre is open 24 hrs daily. Get help with day-to-day banking, online and mobile banking.Contact CIBC Client Care directly if you're uncomfortable discussing the issue with our employees or the manager of the banking centre where the problem happened, or if they haven't addressed the problem to your satisfaction.Enjoy the convenience of managing your money 24/7 with for a CIBC banking centre or ATM.
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