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See The domain controller isnât accessible over the infrastructure tunnel.Make sure that the domain controller is configured as a management server by running the following command from a PowerShell prompt: Get-DAMgmtServer -Type All.Make sure that the client computer can reach the domain controller over the infrastructure tunnel.The OTP provider used requires the user to provide additional credentials in the form of a RADIUS challenge/response exchange, which is not supported by Windows Server 2012 DirectAccess OTP.Configure the OTP provider to not require challenge/response in any scenario.The DirectAccess OTP logon template was replaced and the client computer is attempting to authenticate using an older template.Make sure the client computer is using the latest OTP configuration by performing one of the following:Force a Group Policy update by running the following command from an elevated command prompt: gpupdate /Force.The DirectAccess OTP signing certificate cannot be found on the Remote Access server; therefore, the user certificate request canât be signed by the Remote Access server. Also make sure that the DirectAccess registration authority certificate on the Remote Access server is valid. When accessing Cognos, No login screen appears instead the user get an AAA-AUT-0013 error Error code: .User cannot be authenticated with OTP. Error code: .User credentials cannot be sent to Remote Access server using base path and port . Enter correct details … See DirectAccess OTP authentication requires a client computer certificate to establish an SSL connection with the DirectAccess server; however, the client computer certificate was not found or is not valid, for example, if the certificate expired.Make sure that the computer certificate exists and is valid:On the client computer, in the MMC certificates console, for the Local Computer account, open Make sure that there is a certificate issued that matches the computer name and double-click the certificate.If a valid certificate is not found, delete the invalid certificate (if it exists) and re-enroll for the computer certificate by either running gpupdate /Force from an elevated command prompt or restarting the client computer.Either there are no CAs that issue OTP certificates configured, or all of the configured CAs that issue OTP certificates are unresponsive.Use the following command to get the list of CAs that issue OTP certificates (the CA name is shown in CAServer): Get-DAOtpAuthentication.Use either the command Set-DAOtpAuthentication or the Remote Access Management console to configure the CAs that issue the DirectAccess OTP logon certificate.Apply the new configuration and force the clients to refresh the DirectAccess GPO settings by running gpupdate /Force from an elevated command prompt or restarting the client machine.If there are CAs configured, make sure theyâre online and responding to enrollment requests.The address of the DirectAccess server is not configured properly.Check the configured DirectAccess server address using Get-DirectAccess and correct the address if it is misconfigured.Make sure the latest settings are deployed on the client computer by running gpupdate /force from an elevated command prompt or restart the client machine.The user doesnât have permission to read the OTP logon template.The userâs computer canât access the domain controller because of network issues.Review the permissions setting on the OTP logon template and make sure that all users provisioned for DirectAccess OTP have âReadâ permission.Make sure that the domain controller is configured as a management server and that the client machine can reach the domain controller over the infrastructure tunnel. The blue bar displays the response time, which is better when smaller. GetFolder (Attempt #0) Latency=15.6003 (Attempt #0) X-FEServer=EMAIL GetFolder (Attempt #1) Status=The request failed. Error code: .A response was not received from Remote Access server using base path and port . This can occur in multi domain and multiforest environments where cross domain CA trust is not established.Make sure that the certificate of the root of the CA hierarchy that issues OTP certificates is installed in the enterprise NTAuth Certificate store of the domain to which the user is attempting to authenticate.The Kerberos authentication protocol does not work when the DirectAccess OTP logon certificate does not include a CRL. 08/31/2016; 10 minutes to read; In this article Applies To: Windows Server 2012 R2, Windows Server 2012. The above graph displays service status activity for Scotiabank.com over the last 10 automatic checks. This error code is reported when an internal error occurs in the dispenser. AAA-AUT-0013 The user is already authenticated in all available namespaces error when trying to login to Cognos Ensure that a DN is defined for the user name in Active Directory. Ensure that a UPN is defined for the user name in Active Directory. [{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"10.2;10.2.1;10.2.2","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}] Applies To: Windows Server 2012 R2, Windows Server 2012This topic contains troubleshooting information for issues related to problems users may have when attempting to connect to DirectAccess using OTP authentication. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. The certificate request may not be properly signed with the correct EKU (OTP registration authority application policy), or the user does not have the âEnrollâ permission on the DA OTP template.Make sure that DirectAccess OTP users have permission to enroll for the DirectAccess OTP logon certificate and that the proper âApplication Policyâ is included in the DA OTP registration authority signing template.
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